Can I create a Substitution Request for a teacher?
Of course! Go to your Classes page from the sidebar menu. Search for the class that requires a sub and to the far right column labeled Actions you will see the option to +Create Request. From here you will have the option to input a Request Reason and select any of the PreAuthorized Staff to re...
How can I view a detailed history of a Staff’s Substitution Requests?
From the left sidebar menu click on Staff, click on the individuals name. Click on the Requests submenu. From here you are able to view a full history of all details related to any substitution requests this Staff has made. If that Staff member cancelled the invite, if the invite was picked up,...
How do I create a substitution request in the app?
Login to the app, as a default view you will see today's schedule. Toggle across the top menu to find the date you wish to create a request for by scrolling to the right. Once you have found the class click on it. Then click Create a Request. You will be required to enter a reason for the req...
If someone created a Substitution Request for the wrong class can we cancel it?
You can cancel an invite at any time as long as the date of the class has not passed and no new teachers have accepted and been reassigned to the class yet. You can also cancel any request from inside your account, from the managers view in the mobile app, or the requestor can cancel the request...
I see a name on the substitution request invite when I am creating a request but their name is grayed out
If someone's name is visible on the invite list when creating a request but they are grayed out, that just means they have not yet downloaded the Subsync app. We prevent them from receiving invites on purpose, as to not allow for pending invites to sit unread to a non user.
It’s getting close to the date for a Substitution and nobody has accepted it, can I send the request to more people?
Absolutely! Go to your Classes page from the sidebar menu. Search for the Class by name or date. When you find the class go to the Actions column and select +Add Invites. If there are more Staff available that are pre authorized to teach this class select their names and Send the invite out. I...
What if nobody accepts the invitation to Substitute for a class, who will teach the class?
These are only requests for someone else to cover the class, therefore the original Staff member is still responsible to teach that class if nobody else is available to cover it. That teacher will see the class on their schedule unless someone else accepts the invite.
Where can I see classes that have a Substitution Request sent out for?
Go to your Classes page from the sidebar menu. First select the date range you are looking for. On the top right under Class Requests select Only Requests. This will show you every class on your schedule within that date range that has any substitution attached to it.
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Where can I see what Substitution Requests are still open?
Go to your Classes page from the sidebar menu. First select the Date Range you are looking for. At the top under Class Request select Open. This will show you all Open Requests in the date range you are searching for. You can also filter by Location, Resource room, Class Type or Staff.